最新英語四級英語考試練習題及答案

　　Please choose a correct answer for each question.

　　1. Why does the guest in room 418 phone reception?A) he wants to complain about the lights going out

　　B) he has a problem with his TV

　　C) he wants something to eat and drink

　　2. What does Luke suggest to the lady guest while she waits?A) relax in the main bar

　　B) relax in the restaurant

　　C) relax in the reception area

　　3. What does the guest from room 208 complain about?A) No bottled water in his room

　　B) No soap in his room

　　C) No towels in his room

　　Luke: Reception, can I help you?

　　Male guest: Hello, yes, this is Mr Taylor in room 418. All the lights seem to have gone out.

　　Luke : Yes I am sorry about this, sir, our electrician is investigating the problem right now. We should have normal power in a few minutes. I do apologise for any inconvenience.

　　Male guest: Oh, well is there any chance of getting something to eat and drink sent up to my room whilst we’re waiting for it to come back on?

　　Luke : Well I’m not sure if we have any power to do any hot food sir, but I can certainly send some sandwiches up to your room now… Oh, there we are sir, the emergency generator has kicked in now – the lights are back on. So, er, what exactly would you like sent up sir?

　　Male guest: Well can I have some smoked salmon sandwiches (we don’t need anything hot right now ) and a nice cold bottle of Chablis please, and two glasses please.

　　Luke: Yes of course sir, smoked salmon sandwiches and a bottle of our Chablis. I’ll get that organised right away. Thanks very much sir. Bye bye.

　　Luke: Hello Madam, can I help you?

　　Female guest: Yes, I’d like to check in, can I? Is there a problem?

　　Luke: I’m afraid we’ve just had a temporary problem with our electricity supply madam, so our computers are down at the moment. That means I can’t give you your room card until the computers are back on again, but in the meantime, would you mind filling in this form?

　　Female guest: Okay, but what am I going to do? I don’t want to hang around waiting for your computers to come back on.

　　Luke: No of course not, madam. Please accept my apologies for the inconvenience. May I suggest that you relax in the main bar with a drink of your choice, compliments of the hotel? I’ll phone through to our bar staff to make sure they don’t charge you. And I’ll come and call you when the computers are back on and we can check you in properly.

　　Female guest: That’s a good idea, thank you!

　　Luke: You’re more than welcome, madam. And I do apologise again.

　　(The female guest leaves and then a male guest arrives at the reception)

　　Luke: Yes sir?

　　Male guest: Hello, I’ve just come down from room 208. There are still no towels in my room I’m afraid. I did call you about it earlier.

　　Luke: Yes, indeed sir. I’ll get onto housekeeping about it right away.

　　Male guest: And I’m wanting to have a look around the town. Have you any suggestions where I should start.

　　Luke: Well, here is a map of the town sir. You’re very welcome to this. Now we are here, you see, and If I were you, I would go along to the front…h(huán)ere…and walk along until you come to the main pier. That’s quite interesting in itself - it’s got a funfair on it and lots of rides and games.

　　Male guest: Er no…I…I don’t think that’s quite me.

　　electrician (n.) - a person who maintains the electrical system of a building電工;電氣技師

　　investigate (v.) - to look into and examine a problem carefully調查,研究

　　The detective was sent to investigate the crime.

　　那位偵探被派去調查該罪行。

　　apologise (v.) - to say sorry about having done something that is unpleasant. We usually 'apologise to somebody for something'. 道歉

　　inconvenience (n.) - the state of having caused troubles or problems不便;麻煩,打擾

　　The delay caused great inconvenience.

　　這一耽擱造成很大不便。

　　whilst (conj.) - it is the same as 'while' but 'whilst' is usually used in British English; 'whilst' means 'during the time that'. 時時

　　generator (n.) - a machine which produces electricity 發(fā)電機

　　kick in (phrasal v.) - (informal) to happen or to start 開始

　　Chablis - it is a famous brand of white wine which comes from the Burgundy region in France沙布利白葡萄酒（產自法國東部的無甜味白葡萄酒）.

　　temporary (adj.) - not permanent, not lasting for a long time臨時的;暫時的,一時的

　　Ellen has got a temporary job.

　　艾倫找到一份臨時工作。

　　in the meantime - until something expected happens 同時

　　housekeeping (n.) - the housekeeping section or department of a hotel is responsible for cleaning the hotel rooms. Depending on the size of a hotel, the housekeeping department comprises mainly of housekeepers, room maids, cleaners, valets and laundry keepers. 客房部

　　pier (n.) - it is usually a long structure which is built at the edge of water and used by people to get into and out of boats橋墩,墩

　　funfair (n.) - it is a place of outdoor entertainment and is set up with machines like the big wheel, roller coaster for people to ride on and also games for people to play and win prizes. 游藝集市

　　historic (adj.) - it is important in history歷史上著名的;歷史上有重大意義的`

　　The historic battle changed the fate of two nations.

　　這一歷史上著名的戰(zhàn)役改變了兩個民族的命運。

　　oriental (adj.) - relating to Asia 東方的

　　over the top - (informal) usually used in British English, it means 'too extreme'. 夸大的；過度的，離譜的

　　Regency (n.) - it refers to the style (like architecture, interiors and design) which is popular in Britain from 1811 to 1820. 攝政時期(尤指英國歷史上1811～1820年間一段時期)

　　1. C

　　2. A

　　3. C

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