一.分析判斷能力:
1.分析能力:
1) 請(qǐng)給出一個(gè)事例,表明你在面對(duì)情況非常復(fù)雜的局面的時(shí)候是如何分析和評(píng)估的。
Tell me about a complex situation which you have had to analyze and assess.
2) 當(dāng)你面對(duì)一個(gè)有矛盾沖突的問(wèn)題時(shí),你會(huì)怎么做?
When you have been faced with conflicting information about a problem, what have you done?
3) 請(qǐng)列舉一個(gè)你在工作中面對(duì)一種微妙而又困難的局面時(shí),能夠成功地保持客觀的分析能力的例子。
Tell me about an occasion where you successfully maintained your objectivity in addressing a sensitive and difficult situation at work.
2.市場(chǎng)敏感度:
1) 請(qǐng)給出一個(gè)你滿(mǎn)足消費(fèi)者或客戶(hù)需求變化的例子。
Tell me about a time when you have addressed a change in consumers’ or customers’ needs.
2) 你最近的一次創(chuàng)新活動(dòng)是什么?
What is the most recent initiative you have involved?
3) 是否曾經(jīng)將一些想法或?qū)嵺`方法從外部世界中帶入到你的工作或?qū)W習(xí)中去?
What ideas or practices have you brought into your work/ study from the external world?
3.創(chuàng)造力:
1) 請(qǐng)給出一個(gè)你用創(chuàng)造性的方案解決企業(yè)問(wèn)題的例子。
Tell me about creative solutions to business problems that you have come up with.
2) 請(qǐng)描述一下你最近創(chuàng)新或新開(kāi)發(fā)的事物。
Describe a recent innovation or new development that you have introduced.
3) 是否可以給出一個(gè)你提供給其他同事的不同的方式方法或看待問(wèn)題的角度的例子?
Can you give me an example of when you had a different approach or business perspective to your colleagues?
4.清晰的目的性:
1) 請(qǐng)給出一個(gè)你成功地解決一件非常復(fù)雜的工作的事例,并說(shuō)明你是如何確定哪些工作需要完成的。
Tell me about a time when you successfully tacked complex work issue and how you worked out what needed to be done.
2) 什么時(shí)候你處理過(guò)一個(gè)在最終期限前你無(wú)法完成的項(xiàng)目?
When have you worked on a project where the deadline couldn’t be met?
3) 請(qǐng)給出一個(gè)你必須在同一時(shí)間完成很多項(xiàng)任務(wù)的事例。
Tell me about a time when you have had to manage a large number of activities at the same time.
5.學(xué)習(xí)能力:
1) 請(qǐng)給出一個(gè)最近你從別人的錯(cuò)誤中有所學(xué)習(xí)的例子。
Tell me about the last time you learned from someone else’s mistake.
2) 請(qǐng)給出一個(gè)最近你從事的項(xiàng)目或任務(wù)的例子,在該項(xiàng)目或任務(wù)中,(最起碼剛開(kāi)始)的表現(xiàn)不盡人意。
Please describe a recent task or project in which, at least initially, your performance was less than satisfactory.
3) 你認(rèn)為你最需要的專(zhuān)業(yè)發(fā)展的方面是什么?
What do you believe are the areas in which you require the most professional development?
6.結(jié)構(gòu)化的思維能力:
1) 某快速消費(fèi)品公司最近遇到了利潤(rùn)下降的問(wèn)題,請(qǐng)你分析一下可能的原因。
The profit of a FMCG company decreases recently. Please analyze possible reasons of the profit decrease.
2) 某美國(guó)地鐵公司希望投資中國(guó)地鐵,希望五年可收回投資,請(qǐng)你做一個(gè)可行性分析。
A certain US based Subway Company planed to invest on Subway of China, and they hope the investment can be returned in five years. Please conduct a feasibility analysis.
二.人際交往能力:
1.領(lǐng)導(dǎo)能力:
1) 請(qǐng)給出一個(gè)你必須展示你的領(lǐng)導(dǎo)能力的例子。
Tell me of an occasion where you had to demonstrate business leadership.
2) 什么情況下,你會(huì)不得不出面對(duì)職責(zé)進(jìn)行進(jìn)一步的界定或解決團(tuán)隊(duì)的問(wèn)題,以保持績(jī)效水平?
When have you had to intervene to clarify roles or resolve team issues to obtain performance ?
3) 你怎樣運(yùn)用目標(biāo)和目的來(lái)驅(qū)動(dòng)團(tuán)隊(duì)達(dá)到卓越的績(jī)效?
How have you used targets or goals to drive outstanding performance?
2.溝通影響力:
1) 請(qǐng)給出一個(gè)最近你培訓(xùn)和指導(dǎo)他人的例子。
Tell me of a recent occasion when you contributed to the training or education of another person.
2) 你具備哪些輔導(dǎo)或給予他人反饋的經(jīng)驗(yàn)?
What experience in coaching and giving feedback have you had ?
3) 你為下屬創(chuàng)造過(guò)什么樣的學(xué)習(xí)或發(fā)展機(jī)會(huì)?
What development or learning opportunities have you created ?
3.團(tuán)隊(duì)合作能力:
1) 在與你最為親密的同事相處時(shí),為了確保團(tuán)隊(duì)目標(biāo)能夠完成,你在其中扮演什么角色?
Amongst your immediate colleagues , what part do you play in ensuring that the team meets its objectives ?
2) 請(qǐng)給出一個(gè)你在非常有效的團(tuán)隊(duì)內(nèi)工作的例子。
Tell me about a time when you worked in a really effective team.
3) 什么時(shí)候你的目標(biāo)和你的團(tuán)隊(duì)的目標(biāo)不是很吻合?
When have your objectives been at odds with those of the team?
4.客戶(hù)服務(wù)能力:
1) 請(qǐng)給出一個(gè)你主動(dòng)了解客戶(hù)需求,從而提供服務(wù)并獲得認(rèn)可的例子。
Give me a case that you proactively worked out customers’ needs and your service finally gained customers’ recognition.
2) 請(qǐng)給出一個(gè)你雖然遇到困難但仍然有效為客戶(hù)解決問(wèn)題的事例。
Tell me about a case that you effectively solved customers’ problem although you met difficulties when solving the problem.