導(dǎo)游面試較常見的英語問題

　　在導(dǎo)游面試中，尤其是涉外導(dǎo)游的面試，英語交流能力是至關(guān)重要的。以下是一些導(dǎo)游面試中較常見的英語問題及建議的回答方式，歡迎參考。

　　導(dǎo)游英語面試句子：

　　.Why do you want to be a tour guide?

　　你為何想當(dāng)導(dǎo)游呢?

　　.I want to be a tour guide because I like to travel and I also like meeting various kinds of people.

　　我想當(dāng)導(dǎo)游是因?yàn)槲蚁矚g旅游，也喜歡和各式各樣的人接觸。

　　.I think guiding Chinese tourists abroad would be very inter-esting.

　　我以為給到國外旅游的中國人當(dāng)導(dǎo)游肯定很有意思。

　　.What courses have you completed at college?

　　你大學(xué)時(shí)學(xué)的什么課程?

　　. In adition to English，I have studied economics of tourism，tourist marketing， tourist psycology， tourist cultures，tourist etiquette science， guiding methods and techniques，vocational ethics of tourism， law of tourism， and so on.

　　除了英語外，我們學(xué)了旅游經(jīng)濟(jì)學(xué)、旅游市場(chǎng)學(xué)、旅游心理學(xué)、旅游文化學(xué)、旅游禮儀學(xué)、導(dǎo)游方法技巧、旅游職業(yè)道德與旅游法律等等。

　　. Have you learned any other foreign languages other than English?

　　除了英語，你還學(xué)過其他外語嗎?

　　.Yes， I have learned a little French.

　　有，我們還學(xué)了一點(diǎn)法語。

　　.Were you taught by any foreign teachers?

　　有外教教過你們嗎?

　　. Yes. Foreign teachers from the United States， Canada，England taught us English at college.

　　有，上大學(xué)不時(shí)有來自美國、加拿大、英國的外籍老師給我們上英語課。

　　.What are the responsibilities of a tourist guide?

　　導(dǎo)游的工作職責(zé)是什么?

　　.A tourist guide must be responsible for arranging and coordinating tour activities， and offering service of transportation， accommodations， sightseeing， shopping and entertainment.

　　導(dǎo)游員必須安排和協(xié)調(diào)導(dǎo)游活動(dòng)，以及為旅游者提供交通、住宿、觀光、購物和娛樂等等服務(wù)。

　　Dialogue A

　　(I= Interviewer 主試人 A= Applicant 申請(qǐng)人)

　　I：Hello，Mr. Li. Wont you sit down?

　　A：Thanks a lot.

　　I：Im Weimin Liu，the personnel manager.Nice to meet you.

　　A：How do you do，Mr. Liu?Im pleased to see you.

　　I：Now lets start with your identification. Please tell me your full name.

　　A：My full name is Ming Li.

　　I：Where do you come from?

　　A：I come from Guangxi Zhuang Autonomous Region.

　　I：How many people are there in your family?

　　A：There are five of us：my grandmother，my parents，and elder sister and me.

　　I：How do you get along with your sister?

　　A：We get along very well.She is one year senior to me. When I go home during holidays every year， we go boating and mountain climbing together a lot.

　　I：Do you think you are quite extroverted or introverted?

　　A：Well，I always enjoy being with a group of people and chatting with others. But when I come to be reading，I prefer to be by myself.On the whole， Im quite outgoing.

　　I： Why do you want to be a tour guide?

　　A：I like to travel and I also like meeting various kinds of people，so I think guiding Chinese tourists abroad would be interesting.

　　I：What courses have you completed at Beijing Institute of Foreign Languages for Tourism?

　　A：In addition to English，I have studied economics of tourism，tourist marketing，tourist psychology，tourist cultures，tourist etiquette science，guiding methods and techniques，vocational ethics of tourism，law of tourism， and so on.

　　I：Have you learned any other foreign languages other than English?

　　A：Yes，I have learned a little French and German as well.

　　I：What are the responsibilities of a tourist guide?

　　A：A tourist guide must be responsible for arranging and coordinating tour activities，and offering service of transportation，accommodations，sightseeing，shopping and entertainment.

　　I： Have you ever had any actual experience as a tourist guide?

　　A：I have a little experience.I guided a few groups of foreign tourist around Beijing last winter vacation.I showed them to the Great Wall，the Imperial Palace，the Ming Tombs，the Temple of Heaven，and the Summer Palace.

　　I：Then you may know that its hard work.

　　A：Yes，I know. But I dont mind working hard.

　　I： Have you sat for the National Examinations for Tourist Guides?

　　A：Yes，I have got a qualification certificate.

　　I：If we engage you as a guide in Overseas Department， which section do you expect to work in，Asian Section，or European Section， or American Section?

　　A：Id like to work in American Section，for my knowledge of America is better than that of the other continents.

　　I：Speaking of America， Id like to ask you a few questions.Which river is the longest one in America?

　　A：The Mississippi River.

　　I：Can you name some large cities in the U. S.?

　　A：New York，Washington，San Francisco，Los Angeles，Philadelphia，Boston， Houston， Chicago，only to mention a few among many.

　　I：What is the Yellowstone National Park famous for?

　　A：Its well-known for its natural geysters.

　　I：In which state is the Grand Canyon?

　　A：In Arizona.

　　I：There is a famous tourist attraction between the U. S.and Canada.What is it?

　　A：Niagara Falls.

　　I：Well， it seems to me that you wont fail to answer any questions. Now tell me when you can start to work here.

　　A：Ill come down to Guangzhou as soon as I receive my diploma and bachelors degree certificate next month. Perhaps some-where around July .

　　I：Is there anything you want to ask about?

　　A：No.I only wish that you could given me a definite answer to my application as soon as possible.If you fail to accept me，Ill have to secure a position elsewhere.

　　I：I see. Actually，I can give you a positive answer right here and now：tomorrow Im going to send a letter of acceptance to your institute.So you can go back to Beijing with ease.

　　A：Thank you，Mr. Liu，for your kind offer.

　　I：Well expect you here next month.See you then.

　　A：See you later.

　　常見問題及回答示例

　　What experience do you have as a tour guide?

　　回答時(shí)可以從個(gè)人經(jīng)歷談起，比如介紹一次難忘的帶團(tuán)經(jīng)歷，強(qiáng)調(diào)自己在這次經(jīng)歷中如何克服挑戰(zhàn)、提供優(yōu)質(zhì)服務(wù)。

　　What do you think are the responsibilities of a tour guide?

　　回答應(yīng)涵蓋導(dǎo)游的基本職責(zé)，如安排和協(xié)調(diào)旅游活動(dòng)，為游客提供交通、膳宿、觀光、購物和娛樂服務(wù)，并確保游客的安全和舒適。

　　示例回答：“A tour guide must be responsible for arranging and coordinating tour activities, and offering services of transportation, accommodation, sightseeing, shopping, and entertainment. Ensuring the safety and comfort of tourists is also crucial.”

　　How do you handle unexpected situations or emergencies during a tour?

　　這個(gè)問題旨在考察應(yīng)聘者的應(yīng)變能力和解決問題的能力。

　　示例回答：“In the face of unexpected situations, I remain calm and quickly assess the situation. I communicate effectively with tourists to explain the situation and provide alternative solutions. For example, if a tourist loses luggage, I would immediately assist them in reporting the loss to the relevant authorities and help them purchase necessary items until their luggage is recovered.”

　　Can you describe a time when you successfully resolved a conflict between tourists or between a tourist and a local?

　　這個(gè)問題要求應(yīng)聘者分享一次成功解決沖突的經(jīng)歷，以展示其溝通能力和解決問題的能力。

　　示例回答：“Once, I encountered a conflict between two tourists over a minor issue. I listened to both sides patiently, understood their perspectives, and then proposed a compromise solution that both parties could accept. By maintaining a fair and objective attitude, I was able to resolve the conflict and restore harmony within the group.”

　　What foreign languages do you speak fluently, and how do you use them to enhance the tourist experience?

　　這個(gè)問題旨在了解應(yīng)聘者的語言能力及其如何運(yùn)用這些能力來提升游客的體驗(yàn)。

　　根據(jù)實(shí)際情況回答，如：“I speak fluent English and some basic Spanish. I use these languages to communicate with tourists more effectively, explain cultural nuances, and answer their questions in a way that they can understand and appreciate.”

　　How do you stay updated on current events and changes in the tourism industry?

　　這個(gè)問題考察應(yīng)聘者是否具備持續(xù)學(xué)習(xí)和適應(yīng)行業(yè)變化的能力。

　　示例回答：“I stay updated on current events by reading news articles, watching documentaries, and participating in industry conferences. I also regularly attend training sessions and workshops to learn about new trends and technologies in the tourism industry. This helps me to provide tourists with the most accurate and up-to-date information about destinations and activities.”

　　其他可能遇到的問題

　　除了以上常見問題外，面試官還可能根據(jù)應(yīng)聘者的簡歷或面試表現(xiàn)提出其他相關(guān)問題，如：

　　Have you ever led a tour to a specific destination?

　　What strategies do you use to engage tourists and make the tour enjoyable?

　　How do you handle cultural differences and sensitive topics when guiding tourists?

　　在回答這些問題時(shí)，應(yīng)聘者應(yīng)保持自信、誠實(shí)和積極的態(tài)度，結(jié)合個(gè)人經(jīng)歷和專業(yè)知識(shí)給出具體、有說服力的回答。同時(shí)，也要注意語言表達(dá)的準(zhǔn)確性和流暢性，以展現(xiàn)自己的英語交流能力。

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