酒店前臺面試英語口語

　　面試是通過書面或面談的形式來考察一個人的工作能力與否，物以類聚，通過面試可以初步判斷應聘者是否可以融入自己的團隊。下面我們用英文來進行面試吧。

　　酒店前臺面試英語口語范文一：

　　Try to study these and I am sure you will get the job. Check In Front desk clerks greet guests upon arrival to the hotel, access their information in the computer system, retrieve their reservation information, secure a credit card for incidental expenses and provide guests with their keys. Communication In some hotels, front desk clerks serve as the intermediaries between guests and other departments in the hotel, relaying requests to the bell captain, valets and housekeeping. Administrative Duties Front desk clerks answer telephones, schedule reservations and transfer callers to guest rooms. They also take messages and distribute mail both to guests and employees of the hotel. Customer Service Front desk clerks answer guests' questions concerning hotel facilities and the hotel's surrounding areas. They also provide assistance in handling customer complaints, involving management as necessary. Sometimes they make reservations for entertainment and dining on behalf of guests as well. Billing and Checkout Front desk clerks often compile bills for hotel stays and handle checkout, where they accept final payment and ensure that keys are returned.

　　酒店前臺面試英語口語范文二：

　　I'd like you to tell me some of what you've been doing recently. 我想請你告訴我你最近一直在做什么?

　　If you are employ by the hotel , what will you do firstly?如果酒店正式錄取您，您上班第一件事是做什么?

　　How do you comprehend the “service consciousness” of service trade?您如何理解服務行業(yè)的“服務意識”?

　　Could you list some difficulties during your work? And how did you conquer them?請舉例您在工作中遇到的幾件困難，而您是如何克服的?

　　Could you introduce the company which you are serving in English?請你用英文介紹目前服務的公司。

　　What could you make a contribution to our hotel if you are employed by our hotel?如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻?

　　How do you deal with a reservation mix-up? 你如何處理訂房出現(xiàn)的差錯?

　　What would you do if the guest's total bill exceeds the credit limit? 如果顧客的賬單超過信用卡限額怎么辦?

　　Why are you interested in working with our hotel? 你為何對到我們賓館工作感興趣?

　　Besides the salary, what welfare attract you mostly?除了工資，還有什么福利最吸引你?

　　What amateur activities have you ever taken part in ?你參加過什么業(yè)余活動?

　　酒店前臺面試英語口語范文三：

　　What’s your name? May I have your name?

　　您貴姓? 請問您貴姓大名?

　　Do you want some tea? Could you like some tea?

　　您要喝茶嗎? 請問您想喝茶嗎?

　　Over here, please. Could you come this way please?

　　這邊請。 請您往這邊走好嗎?

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