深入挖掘你的成就（中/英）
許多人都低估了自己取得的成就。因?yàn)槲覀兘?jīng)常被教導(dǎo)：不要自吹自擂，謙虛是最大的美德。只要表現(xiàn)出我們能盡職盡責(zé)地做好自己的日常工作，有時(shí)完成一些大項(xiàng)目---這就夠了嗎？
如果你想令自己的簡(jiǎn)歷脫穎而出，這是不夠的。招聘者的理想人選是在工作上取得杰出成就的人，他們不但能勝任本職工作，還能處理本職工作以外的事情。在簡(jiǎn)歷中，你應(yīng)當(dāng)詳細(xì)描述你取得的杰出成就，這樣招聘者才會(huì)垂青于你。
如果你認(rèn)為自己沒(méi)有在事業(yè)上取得什么成就，再仔細(xì)想想。每個(gè)人都有所成就，問(wèn)題在于如何將它們發(fā)掘出來(lái)。
何謂成就
在簡(jiǎn)歷中，你所取得的成就可以是一個(gè)具體事例，表明你為公司做出了哪些貢獻(xiàn)；也可以是你取得的成績(jī)，表明你是一名怎樣的員工。能具體量化的事實(shí)才有說(shuō)服力。例如：
一名焊接工說(shuō)明她對(duì)質(zhì)量嚴(yán)格把關(guān)：我所完成的管道焊接工作從來(lái)沒(méi)有出現(xiàn)過(guò)紕漏。
一名工程師描寫(xiě)他對(duì)公司財(cái)政的貢獻(xiàn)：通過(guò)為公司主要生產(chǎn)線配備200多套軟件，我為公司創(chuàng)收120萬(wàn)美元。
一位牧師證明她增加了到教堂禮拜的人數(shù)：在一年時(shí)間內(nèi)，我通過(guò)積極參與社區(qū)活動(dòng)，使到教堂禮拜的人數(shù)從175人增加到249人�！灸F(xiàn)在閱讀的文章來(lái)自“中國(guó)人才指南網(wǎng)”，請(qǐng)記住我們的永久域名：www.fuchuonang.cn 】
現(xiàn)在開(kāi)始
將定時(shí)器設(shè)定五分鐘，開(kāi)始寫(xiě)下你在上一份工作中取得了哪些成就。寫(xiě)下你能想到的任何成績(jī)，貢獻(xiàn)，成就，即使它們看似無(wú)關(guān)緊要。用這種方法寫(xiě)下你在每一份工作中取得的成績(jī)。填在簡(jiǎn)歷上。為了幫助你回憶，可以問(wèn)自己以下一些問(wèn)題：
你的上司，同事有沒(méi)有表?yè)P(yáng)過(guò)你，你的成績(jī)是否得到他們的認(rèn)可，他們有沒(méi)有拍拍你的背表示嘉許？為什么？（如提前完成一項(xiàng)項(xiàng)目，安撫生氣的顧客，為公司節(jié)約開(kāi)支？）
顧客或客戶(hù)有沒(méi)有表?yè)P(yáng)或嘉獎(jiǎng)你？
你有沒(méi)有被選為某個(gè)特別項(xiàng)目，委員會(huì)或項(xiàng)目攻關(guān)小組成員？
列舉出三項(xiàng)你感到自豪的成績(jī)。是否完成過(guò)特別艱巨的任務(wù)？有沒(méi)有為提高客服質(zhì)量，提高辦公效率，節(jié)約資金或時(shí)間提出過(guò)行之有效的解決措施？
有沒(méi)有什么事提高了你在部門(mén)或公司的知名度？
如果你離職，在餞行會(huì)上，大家會(huì)如何評(píng)價(jià)你的工作？
綜上所述
你已經(jīng)完成了這項(xiàng)頗費(fèi)周折的練習(xí)�，F(xiàn)在將你列出的成就整理一下，寫(xiě)成短小精悍的陳述。以你的工作成果或?yàn)楣緞?chuàng)造的效益開(kāi)頭。下面為你示范如何將粗略的草稿整理為成績(jī)陳述：
職位：教師
草稿：剛接手這個(gè)班時(shí)，學(xué)生參加全國(guó)統(tǒng)考的合格率很不理想，僅有67％。我調(diào)整了教學(xué)大綱，慢慢用愛(ài)心感化學(xué)生。年終考核時(shí)，學(xué)生的統(tǒng)考合格率提高到93％。
成就陳述：將八年級(jí)學(xué)生的全國(guó)水平測(cè)試合格率由67％顯著提高到93％，創(chuàng)歷史新高。
職位：系統(tǒng)管理員
草稿：我將1000多用戶(hù)從當(dāng)前服務(wù)器移植到Unix平臺(tái)的`DCS服務(wù)器上。老板要我一個(gè)月搞定這件事。難以置信，我竟然真的做到了。
成就陳述：在短短一個(gè)月時(shí)間內(nèi)，成功地將1000多用戶(hù)從不同的局域服務(wù)器移植到Unix平臺(tái)的DCS服務(wù)器上。
職位：行政助理
草稿：我剛工作的第一天，什么東西都找不到，檔案系統(tǒng)毫無(wú)頭緒，簡(jiǎn)直是一團(tuán)亂麻。顧客很不滿意，因?yàn)榈却{(diào)檔時(shí)間太長(zhǎng)。我重新整理了檔案系統(tǒng)，現(xiàn)在工作起來(lái)非常得心應(yīng)手。
成就描述：重新整理了原先雜亂無(wú)章的檔案系統(tǒng)，提高了辦公效率和客服質(zhì)量。
陷入困境？
有時(shí)絞盡腦汁也想不出自己取得過(guò)什么成就，不妨問(wèn)問(wèn)你的上司和同事，你為團(tuán)隊(duì)做出過(guò)的最大貢獻(xiàn)是什么---旁觀者比你更容易認(rèn)清你的自身價(jià)值。仔細(xì)翻閱一下你的表現(xiàn)評(píng)定和推薦信中，上面往往有對(duì)你取得的成績(jī)的詳細(xì)描述。記住，別太輕易將自己推銷(xiāo)出去。你也許將自己的成績(jī)視作理所當(dāng)然，但招聘人員則將過(guò)去的成功視作將來(lái)表現(xiàn)的參考標(biāo)準(zhǔn)。如果你的簡(jiǎn)歷能展示你的主要成就，找工作就會(huì)事半功倍。
Dig Deep for Accomplishments
Many of us underestimate our achievements. We"re often told not to boast, that modesty is the best policy. We show up to do our jobs every day and sometimes do great things -- isn"t that enough?
Well, not if you want your resume to get noticed. Employers look for achievers, candidates who go above and beyond their job duties. Your resume allows you to describe your best accomplishments so employers want to take a chance on you.
If you think you have no career accomplishments, think again. Everybody has them; it"s just a matter of digging down and pinpointing what they are.
What Is an Accomplishment?
On your resume, an accomplishment is an example of how you contributed to your employer, or it"s an achievement that reflects the kind of worker you are. The most convincing accomplishments are measurable. Examples:
•A welder relays her dedication to quality: I achieved a record of zero defects in all pipe-welding and ductwork jobs.
•An engineer shows how he contributed to the bottom line: I rove $1.2 million revenue increase by deploying 200-plus software suites for company"s leading product line.
•A minister demonstrates how she increased church participation: helped grow membership from 175 to 249 in one year through active involvement in community events.
Getting Started
Set a timer for five minutes, and start jotting down your accomplishments for your most recent position. Write down any accomplishment, contribution or achievement that comes to mind, even if it seems insignificant. Complete this exercise for each position on your resume. To help jog your memory, here are questions to ask yourself:
•Did you receive praise, recognition or pats on the back from your supervisor or colleagues? For what? (e.g., completing projects ahead of deadline, calming down irate customers, saving money)
•Did you receive a promotion, award or commendations from customers/clients?
•Were you selected for special projects, committees or task forces?
•Name three accomplishments that make you proud. Did you complete a particularly challenging assignment? Participate in a solution that improved customer service, enhanced efficiency, saved money/time or increased revenues?
•Are you known throughout your department/company for something?
•If you quit your job, what would everybody say about your work at your good-bye party?
Pulling It All Together
Now that you"ve completed this brainstorming exercise, turn your accomplishments into high-impact statements. Lead with the result, outcome or benefit to your employer. Here are a few examples of how to transform rough notes into accomplishments statements:
Position: Teacher
Rough notes: When I first started, students were passing state exams at the dismal rate of 67 percent. I updated the curriculum and instilled the students with a love of history. By year"s end, my students had achieved a 93 percent pass rate.
Accomplishments Statement: Dramatically increased pass rate of eighth-grade students from 67 percent to a record high of 93 percent on state proficiency testing.
Position: Systems Administrator
Rough notes: I helped migrate more than 1,000 users from local servers to corporate Unix DCS servers. My boss wanted this done in a month, and unbelievably, I achieved this.
Accomplishments Statement: Integrally involved in seamless migration of 1,000-plus users from various local servers onto DCS corporate UNIX servers in aggressive one-month timeframe.
Position: Administrative Assistant
Rough notes: On my first day on the job, I couldn"t find anything, because the filing system was a mess. Customers were unhappy, because wait times were long as we located files. I reorganized the filing system, which now works beautifully.
Accomplishments Statement: Improved office efficiency and customer service by overhauling previously haphazard filing system.
Stuck?
Sometimes it"s hard to identify accomplishments. Try asking your supervisor or a colleague to name your top contributions to the team -- others may have an easier time recognizing your value than you. Review your performance evaluations or reference letters, which often include details about your accomplishments. And remember, don"t sell yourself short. You may take your accomplishments for granted, but potential employers see past success as an indicator of future performance. Your job search will be more effective if your resume showcases your key accomplishments.
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