電話常用的英文短語詞匯

　　English Telephone phrases you Have to Know

　　電話必備英文短語

　　lf you're like most English learners, you find it difficult to make phone calls in English. But if you're traveling abroad or working in a foreign company, using English on the phone is essential. So how do you conquer this last obstacle to fluency? Prepare yourself for any telephone situation with the following phrases and techniques.

　　如果你和大多數(shù)的英語學習者一樣，會覺得用英語打電話很難。但如果你需要在海外旅行或在外國公司工作的話，能使用電話英語是必需的。因此如何克服通向英語流利程度的最后一道坎呢?使用以下的短語或技巧為任何電話情景做準備。

　　Introductions說明

　　Start any telephone conversation by introducing yourself; "Hello, this is Peter jones. Jf you answer the phone and the caller fails to identify himself. you can say; "May l ask who's caHing. please?"

　　以自我介紹開始電話交談："Hello, this is Peter jones."，如果你在接電話的時侯對方?jīng)]有表明他是誰，你可以說：”May J ask who's calling, please?"。

　　Asking for someone/Making a request要求某人/發(fā)出請求

　　If you're calling to talk to a specific person then phrase your request as a polite question e.g. "May I speak to Rachel Smith, please?" When you have an extension number but no name you can say: "Could I have extension number 635?" But if you're calling with a specific purpose, then a statement works best: "I'm calling to make a reservation“

　　如果你打電話給特定的某個人的.話，那么你得用禮貌的問句來表達意圖，例如：”May I speak to Rache Smith, please?”，當你只知道分機號碼卻不知道人名的時候你可以說："Could l have extension number63579。但如果打電話是有特定的目的，那最好是這么說：。I'm calling to make a reservation."。

　　Holding and transferring控股和轉(zhuǎn)移

　　"Please hold" is telephone language for "just a moment". When you need to be transferred (connected) to another extension you'll often hear: "Connecting your call“or "Please hold I'll transfer you."." If you call a business at a busy time, you might hear only a brief, "Hello please hold!" before the operator switches over to another line

　　"Please hold“是電話語言中表示"等一下"。當你“transferred"(轉(zhuǎn)接)到另一部分機，你常會聽到:“Connecting your call..."或” Please hold, I'll transfer you."。如果你是在 繁忙時段撥打某公司電話的話，你可能會聽到簡短的一句話:"hello, please hold!"。在接線員將你轉(zhuǎn)到另一條線之前。

　　Leaving a message電話留言

　　When the person you're calling isn't available, be prepared to leave a message. You might use voicemail (a digital voice recording system) or an answering machine (a machine that records messages onto a tape). If you're talking to an operator, they'll ask: "Would you like to leave a message?" Or you can say, "May I leave a message?" Be sure to leave your phone number if you want the person to return your call. This is called a 'call back number'

　　當你打電話的對象不在或不能接聽電話時準備好留言。你可以使"voicemail" (電子錄音系統(tǒng))或一部、nswering machine"(在磁帶上錄音的一種機器)“。如果你正和接線員講話的話，他們問:0Would you like to leave a message?"，”或者你可以說:0May I leave a message?"。如果想要對方回電話的話，千 萬別忘了留你的電話號碼。這被稱作0call back number"。

　　Asking the speaker to slow down要求演講者慢下來

　　If you're not sure you'll understand everything in English, be honest. Tell the speaker immediately: "My English isn't very strong, could you please speak slowly?" Most people will appreciate your honesty and will be happy to oblige

　　如果你不確定你能聽懂所有的英語對話，一定要坦誠。道接告訴對方:0My English isn't very strong could you please speak slowly?"，大部分的人會贊許你的誠實并很高興這么做。

　　Write it down把它寫下來

　　If you're nervous about telephoning in English, it's helpful to prepare a script. Write out a brief outline of what you need to say. You can use it to organize your thoughts beforehand and as a reference if you get confused during the call

　　如果你覺得用英語打電話還有點緊張的話，把要講的事先寫下來將很有幫助。寫出你需要講的內(nèi)容大綱。你可以使用此提綱事先組織你的思緒并且如果在通話過程中有任何疑問的話也能作為借鑒。

　　Remember your manners注意你的禮儀

　　It's very important to sound polite on the telephone. Use phrases like, 'Could you', and 'Please' when making requests. And always remember to finish a conversation with 'Thank you' and 'Goodbye'!

　　在通話中使用文明禮貌的語言是非常的重要。在請求別人時請使用類似的短語，和0Could you“和"Please";并且總是記得以:0Thank you“"Goodbye“結(jié)束通話!

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